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About Us

Toolsmartltd have been distributing quality tools and hardware, to the automotive and D.I.Y. enthusiasts since 1985. Our Mission is to provide a superior quality, dependable product at a reasonable price. We provide a wide selection of hardware and tools from a select number of quality manufacturers. If you are a DIY enthusiast, tradesman or store, our product availability and fast delivery systems ensure speedy fulfilment of orders.

 

 

Toolsmartltd.co.uk will always value and respect the privacy of your personal and not disclose this data to third parties.

 

 

 

1) If you just change your mind or wish for any other reason to return an item we offer a no quibble 30 day money back guarantee.

For items that are not required please send the item back for a full refund though we will still pay the cost of shipping the item out you as the buyer will be responsible for the return postage costs back to us.

 

2) If in the unlikely event an item is faulty or if the order is not correct please notify us within 30 days via ebays messaging system or you can call our

customer service team on + 44 (0) 1902 303934

We will deal with the complaint courteously and efficiently we will try our hardest to put things right. We may require you to return items or we might wish to arrange collection in these circumstances the shipping costs will be met by ourselves. If we are at fault we will be the first to admit it and you will be offered a full refund or if you prefer replacement of the goods. This does not affect your statutory rights.

 

The return shipping address is

TOOLSMART LTD

UNIT 10 FALLINGS PARK INDUSTRIAL ESTATE
PARK LANE
WOLVERHAMPTON 

WEST MIDLANDS 

WV10 9QA
UNITED KINGDOM

 

Please put a note in the packet stating the reason for return for example. No longer required, Wrong size etc. and if you require a refund or replacement.

 

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